How To Use Monitor for Microsoft Canvas Apps
How to use Monitor for Microsoft Canvas Apps: a powerful tool that can tell you a lot more about what your Canvas Apps are doing and how to resolve issues that they are experiencing.
Working With Integrated Search Providers in Microsoft Dynamics 365 Customer Service
One of the most useful features in the Microsoft Dynamics 365 Customer Service Workspace (CSW) application is the ability to search knowledge articles that exist within the Dataverse.
Enhancing Microsoft Dynamics 365 Help Desk Efficiency with an AI-Driven Copilot Chatbot
A New Dynamic client recently faced challenges with their help desk system. Users were struggling to find solutions, which lead to excessive ticket submissions. The client needed a way to empower these users with self-service options before escalating issues. Our solution was an AI-driven Copilot Chatbot that integrated with their help desk system to enhance self-service support.
How to Train Microsoft Copilot to Understand Your Sales Process Terminology
Dynamics 365 Copilot allows you to train it with a glossary of terms that you use in your workflows. Copilot has already started transforming how sales organizations operate by lending a hand in authoring emails and other built-in prompts that Microsoft has provided.
How To Successfully Develop Your Microsoft Dynamics 365 Solution Deployment Strategy
In this blog, I will break down key steps to simplifying your D365 solution deployment journey, empowering you to manage deployments with confidence and avoid common pitfalls.
How To Debug Canvas Apps Formulas in the Microsoft Power Platform
We would like to kick off a series discussing how to debug such issues within Canvas Apps, beginning with fixing formula errors of an app. Something that we frequently use formulas for is the visibility of controls or the conditional formatting of text within Canvas Apps.
Controlling Spam in Dynamics 365 with Copilot AI
Dynamic 365 Copilot AI is able to help businesses implement an AI-driven spam detection system.
How to Create a Deep Link in Canvas Apps using Power Automate Flow
This tutorial is meant to help streamline user access to specific pages within Canvas Apps when sending a link via email to view a particular record.
Setting Up a Brand-New Dynamics 365 Environment with Only a Microsoft 365 Tenant
Here is a step by step guide to set up a new Dynamics 365 Environment within a Microsoft 365 tenant to ensure a straightforward and smooth deployment.