Microsoft recently introduced the Customer Feedback Survey Agent powered by Copilot Studio in the Dynamics 365 Contact Center, which is now available in preview.
The future of Microsoft Dynamics 365 and Microsoft Power Platform begins now. During the Microsoft Business Applications Launch Event, they were excited to announce the official start of the 2025 Release Wave 1. This six-month rollout will introduce new and enhanced features from April to September.
Earlier this month, Microsoft announced two new Copilot Agents with the ambition of empowering Sales to close more deals even faster and transform business processes at the same time through AI.
Microsoft gave us the first look at the Wave 1 Release for 2025 last week and as expected it has a lot to do with Copilot. New features point the way towards realizing a lot of Microsoft’s automation vision for the Dynamics platform utilizing Copilot.
Highlighting the next Microsoft Dynamics 365 Release wave 2! Part 3: Security, Power Pages, Power Automate, Copilot Studio and AI Builder.
Here is a look at Microsoft Dynamics 365 Release Wave 2: Introducing Microsoft OneLake for marketing!
Microsoft is building upon the investment in Copilot made in the 2024 release Wave 1 in significant ways to provide users with even greater insights at their fingertips.
Microsoft’s 2024 release Wave 1 emphasizes significant advancements in AI-driven features with Copilot, reducing time within day-to-day business processes.
With a robust integration of Microsoft Copilot across all Dynamics 365 applications, this update is more than just a technological upgrade—it is a revolutionary approach to enterprise operations.